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Customer Service Position / Retail Sales Position

Customer Service Position/Retail Sales Position

Do you think it would be fun to work with toys all day? And get paid for it? Bruder Toys America Inc. is looking for an energetic person to work at our retail shop. This is an excellent opportunity for applicants with retail experience. Applicants should be well-spoken, with excellent written and oral communication skills, in addition to being highly organized, motivated and detail-oriented.

This person should like to interact with children and their parents. This person will also be showing parents and their children the functions of our toys as well as helping them select the right toy for their child. The position also includes ringing up the sale of the toy.

Please note that only applicants that fill out our online application form will be considered for the position.

Responsibilities also include:

Taking orders over the phone

Processing and tracking internet orders

Resolving customer problems

Updating website with content and inventory

Answering customer emails

Printing and filing hard copies

Importing orders into accounting software

Process and mail catalog requests

Restock and display toys

Keep retail area neat and organized


Must be experienced in Microsoft Windows, Excel

Must be organized, neat and detail-oriented

A friendly, articulate voice for dealing with customers over the phone

Experience in sales a plus

Experience with toys a plus

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